Customer Service Level Agreement
Please contact us using one of the contact methods below. Outside of office hours, please email us at firstname.lastname@example.org. We will acknowledge your contact within one business day and aim to resolve any issues within five business days. If we need more time, we’ll let you know.
NetFocus ICT Limited
1 Seaford Street
Main Office: +44 (0)1563 262 850
Customer Services: +44 (0)330 022 8612
Our complaints procedure can be found here: Complaints Procedure
Our abuse procedure can be found here: Abuse Procedure